How to Conduct User Testing

Get an overview of how to conduct user testing from start to finish in this practical, beginner-friendly masterclass presented by Dr Brittany Currenti, who has 9 years of UX experience in tech, and is the Director of Behavioural Research at a leading law firm. This step-by-step user testing guide covers how to plan usability tests, recruit participants, conduct testing sessions, analyse findings and turn insights into actionable recommendations.

Whether you're a student, UX researcher, designer, marketer, product owner or someone new to user experience, this masterclass will help you understand how to test a website, app or digital service with real users.

What you'll learn:

• What user testing is and why it matters

• Different user testing methods and when to use them

• How to plan your user testing research

• How to recruit and screen participants

• How to design effective tasks and testing scenarios

• How to conduct moderated and unmoderated tests

• How to analyse qualitative findings and identify themes

• How to translate research findings into practical recommendations